Critical Security Update for Act!

March 27, 2022 | Josh Noonan

The April 2022 Act! updates include a critical security update in a Microsoft component, which we are told must be considered mandatory for all Act! customers. Sometimes Microsoft labels an update a critical security update when it is deemed necessary to prevent cyber-attack, including data loss, financial theft, identity theft & ransomware (see reference here).

Critical Security Update for Act!

 

All Act! versions (like all Windows applications) use Microsoft components that have since been discontinued by Microsoft when a better (and sometimes more secure) component was released. Sometimes Microsoft labels an update a critical security update when it is deemed necessary to prevent cyber-attack, including data loss, financial theft, identity theft & ransomware (see reference here). Outdated software doesn’t just risk data loss in that one application, but risks everything on that computer, and more.

Frequent updates from Act! include new & improved Microsoft components & other advances to improve performance, functionality & compatibility with Microsoft Office & other systems. The April 2022 Act! updates include a critical security update in a Microsoft component, which we are told must be considered mandatory for all Act! customers.

Customers using Act! v22-24 will need to install the free update as soon as possible (click here from 20/04/2022). Our team can assist if you wish for a small support fee (click here). Customers using Act! v21 or older will need an upgrade to a newer version to secure their system (see obsolescence policy here).

While an upgrade may incur a cost, not upgrading could become far more costly (see reference here). Click the Act! Help menu > About Act! > to see which version you have. The latest Act! version is now 64-bit, and includes enormous improvements in performance and Office integration, plus free marketing automation, saving you money on other e-marketing services (click here). If you’re not on subscription, you may qualify for a $100 discount if you start a subscription before 30 June 2022.

If you have Act! v21 or older, please contact your consultant or our office via [email protected] or call 02 9431 2222 (AU) 09 428 2281 (NZ) or as soon as possible for a quote on an upgrade to suit your own customised solution. Take advantage of our vast experience to ensure a smooth & safe upgrade and reap the rewards of improved productivity and a happier team! This will be a busy period for us, so please book in early to avoid delay.

Important Note: Upgrades require an uninstall of the previous version. We strongly recommend engaging a consultant to assist in the process. Should you decide to update Act! yourself, please refer to this Knowledge Base Article: https://help.act.com/s/article/How-do-I-install-Act-v24-prem.  Act Today provides this documentation as a courtesy and accepts no responsibility for self installations. Please note that fees apply for any phone/email support you request if attempting to install the software yourself.

A final word from Act Today

If this page made you pause and think about how you manage your client relationships, that’s a good start.

Most businesses don’t struggle because they lack effort. They struggle because their systems don’t quite support the way they actually work. That’s where the right CRM setup can make a real difference.

Everything we share about Act! Advantage comes from working with businesses across Australia and New Zealand who want to retain clients, improve communication, and make better decisions from their data.

If you’d like more practical insights about CRM, client retention, and running a smarter client database, you’re welcome to explore the Act Today resources and articles.

And if you’d like to see how Act! Advantage could work in your business, we’d be glad to walk you through it.

14 Day Free Trial
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28-Day Guided Trial
Work with an Act Today consultant to set up three key CRM functions for your business.

28-Day Guided Trial

Set Up Properly, Decide with Confidence

The 28-day extended trial is designed for businesses that want to experience Act! Advantage working inside their business, not just explore features.

To access the extended trial, you’ll book an initial session with an Act Today consultant based in Australia or New Zealand. During this session, we’ll help you set up three key CRM functions that matter most to your business, such as client follow-ups, communication workflows, retention tracking, or referral visibility.

At the 14-day mark, you’ll have a second check-in with your consultant to answer questions, refine your setup, and remove any roadblocks. This ensures you’re not left guessing and that the system is actually supporting your work.

By the end of the 28 days, you’ll know exactly how Act! Advantage fits your business and whether it delivers real value.

What you’ll get from the 28-day extended trial:

  • Guided setup by a local Act Today CRM consultant
  • Three high-impact CRM functions configured for your business
  • A mid-trial review to answer questions and fine-tune usage
  • A realistic view of outcomes, not just features
  • Confidence to decide based on real experience
START YOUR EXTENDED TRIAL

14-Day Free Trial

Get Hands-On with Act! Advantage CRM

The 14-day free trial gives you full access to Act! Advantage CRM so you can explore how it works in your own time. This is the standard Act! trial used by businesses across Australia and New Zealand who want to see the platform before making a decision.

During the trial, you can add contacts, explore client records, test communication tools, and see how Act! Advantage handles day-to-day client management. It’s a straightforward way to understand how the system is structured and whether it feels right for how you run your business.

This option suits businesses that are comfortable exploring software independently and already have a clear idea of what they want from a CRM. There’s no obligation, no setup required, and no pressure,  just time to assess fit.

What you’ll get from the 14-day free trial:

  • Full access to Act! Advantage CRM features
  • A clear look at how contacts, activities, and communication are managed
  • The ability to test the system across desktop and mobile
  • A simple, no-commitment way to assess fit
  • Confidence before taking the next step
START YOUR TRIAL

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